Add-On Services


  • Overcoming Objections From Small Business
    Selling records storage is easy once you understand the two prime objections you’ll get from customers and how to overcome them. This is an important ingredient in the records storage “lite” model designed for self-storage implementation. My last three columns have focused ...More
    December 1, 2004 Cary F. McGovern Posted in Articles, Finance
  • Manpower for ‘RS Lite’
    It's easy to implement “records storage lite” along with small-business packages in self-storage without adding to your core employees. Nontraditional staffing is the key. What is this, and how does it add to service revenues without adding to overhead? There are four ways ...More
    November 1, 2004 Cary F. McGovern Posted in Articles
  • Imagine the Possibilities … With Ancillary Services
    Competition in self-storage isn’t going away; it’s getting tougher. In many markets, storage is regarded as a mass-produced commodity. What sets your facility apart? Don’t hesitate to take a hard look at how you compare to the guy down the block, because potential clients ...More
    October 1, 2004 Kimberly Hundley Posted in Articles
  • Inside Self-Storage 07/2004: Records Storage ‘Lite’
    Records Storage ‘Lite’ By Cary F. McGovern Can a modest self-storage facility successfully offer records-storage services? Is it possible to provide a set of services that requires little or no additional labor? What is the value to clients and the self-storage operator ...More
    July 1, 2004 Cary F. McGovern Posted in Articles
  • Racking: Safety and Storage Density
    Your choice of records-storage racking can improve your yield per square foot, long-term revenue and operational efficiency. The single most expensive mistake many records-storage operators make is buying “cheap” racks. Racking is a commodity and can be found anywhere, but ...More
    May 1, 2004 Cary F. McGovern Posted in Articles
  • The Planning Retreat
    One minute of planning saves 10 minutes of doing. In a time of short-term profits and a desire for immediate results, we struggle with this notion. If you have begun a records-storage business or are on the cusp of launching one, consider a facilitated focus retreat. In the ...More
    April 1, 2004 Cary F. McGovern Posted in Articles
  • DIY Records Storage
    For several years, self-storage owners and operators have asked the questions: “How can I simplify records storage?” and “Can I do it myself without a lot of front-end cost?” Today, because of technology and technique innovations, it is not only possible but quite ...More
    February 1, 2004 Cary F. McGovern Posted in Articles
  • Agreement Attributes
    The most important component in the operation of a commercial records-storage facility is the standard storage agreement. It ensures permanency and a lifetime relationship with your client. There is an industry-standard contract form with features that ensure your long-term ...More
    January 1, 2004 Cary F. McGovern Posted in Articles
  • Planning Your Facility
    Planning your records-storage facility is the first issue to address after making the decision to enter the business. What size should the facility be? What shape? How big is too big? Where should it be located? What about security? How do you avoid fires? How does racking ...More
    December 1, 2003 Cary F. McGovern Posted in Articles
  • Standards and Best Practices
    The commercial records-management industry has been entrepreneurial from its very beginning. The trade association, PRISM International, has become the only independent unifying source for the industry at large. Vendors, software companies and consultants have done their ...More
    November 1, 2003 Cary F. McGovern Posted in Articles