Add-On Services


  • Records Management: 12 Steps to a Business Model
    The first step in starting a business is developing the plan, the cornerstone of which is the business model. Just as self-storage ranges from mom-and-pop operations to multimillion-dollar chains, records storage centers vary in type and style. Your business model needs to ...More
    May 1, 2006 Cary McGovern Posted in Articles, Finance
  • Records Management: United You Profit With CRCs
    Statistically, more than 90 percent of self-storage operators have never ventured into records management. Or so they think. Virtually every facility in North America already stores business records, though perhaps unknowingly. Self-storage is the world’s second-largest ...More
    April 1, 2006 Cary McGovern Posted in Articles
  • Records Mangement: Levels of Storage and Service
    Since its inception in the 1950s, the records-management industry has been perceived by many to consist of simple storage and retrieval services. But these days, the business is extremely multifaceted. As a provider of records storage in a self-storage environment, you have ...More
    March 1, 2006 Cary F. McGovern Posted in Articles
  • O'Neil Software Celebrates 25 Years
    O'Neil Software, which provides hardware and software solutions to more than 800 records centers in 50 countries, is celebrating its 25th year in business. ...More
    February 20, 2006 Posted in News
  • Mobile Storage Success in the U.K.
    Flexistore debuted four years ago as the United Kingdom’s first mobile self-storage operator. The Scotland-based company already boasts four sites—two in Edinburgh, and one in Glasgow and Manchester—with plans to aggressively expand throughout the ...More
    February 1, 2006 Kimberly Hundley Posted in Articles
  • Records Management: Managing Outside Sales
    Selling records-storage services within a self-storage operation can be tricky, which is why many operators choose to hire an outside sales force. Part-time personnel and independent agents are a great resource for growing business. But without the skills of a sales ...More
    February 1, 2006 Cary F. McGovern Posted in Articles
  • Inside Self-Storage: The Value of Business Customers
    The most attractive customer you can have in self-storage is the business tenant, who tends to buy more, stay longer and pay on time. Commercial clients are also more open to ancillary services like records storage—if you have the right pitch and well-defined services. ...More
    January 1, 2006 Cary F. McGovern Posted in Articles
  • Inside Self-Storage: Disasters Sell Records Storage
    After any catastrophe, the need for records management and storage soars. It’s only human nature to avoid the reality of loss until it actually happens. But now hundreds if not thousands of businesses in the Gulf South will no longer exist because of lack of attention to ...More
    December 1, 2005 Cary F. McGovern Posted in Articles
  • Pricing and Compensation
    Pricing and staff compensation for records-storage services are two areas that generate a lot of questions for new operators during the startup phase. Pricing always depends on real costs, while compensation is sales driven. This article discusses a comprehensive strategy ...More
    November 1, 2005 Cary F.McGovern Posted in Articles
  • A Good Year for Wine Storage
    Wine storage can be a terrific ancillary service for self-storage facilities in the right markets. It produces a greater return per square foot than traditional storage and generates a host of other benefits, including added revenue and marketing advantages. Wine storage ...More
    October 1, 2005 George McCord Posted in Articles