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All too often, people outside the self-storage industry assume the role of the facility manager is an easy one. In reality, today's self-storage manager isn't sitting around all day playing online games or reading a novel. The facility manager plays an integral role in the success of every facility, regardless of the market and occupancy. Managers handle a plethora of responsibilities including sales and marketing, maintenance, customer service, and staying up to date on legal issues.

If you're new to the industry, or looking to hire a new manager, it's vital you understand the evolving role of the self-storage manager. Here are the top 10 things you should know.

To read more, visit our "Management" topics page or attend seminars in the "Day-to-Day Operations Track" at the Inside Self-Storage World Expo in Las Vegas, March 14-16, where industry experts will share their insight on being a great self-storage manager.