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The ISS Stor-Edge Blog delivers commentary from industry leaders, exploring critical topics that affect your business. Hear opinions on operational challenges, industry trends, management strategies, top players and much more; join the discussion and share your comments.


Protect Your Business and Self-Storage Tenants From Sliding Ice and Snow

When ice or snow slides off a roof, it doesn’t care what’s below. Self-storage tenants can be injured, vehicles can be damaged, and the results can cost your business a lot of money. Guest blogger James Carpenter of Sno Gem Inc. discusses some problem areas that can quickly become dangerous and explains how a snow-retention system can provide peace of mind.
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Gain New Self-Storage Business Through Helpful Website Content

When self-storage operators set up their online presences with websites, they do so with the intent of seeking and acquiring new business. With so many digital-marketing strategies available today, choosing the best ones for your facility’s website can be difficult. One of the more common—and less expensive—ways of gaining new customers is through content marketing.
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Luring Haunted-House Operators to Rent Self-Storage

Haunted-house operators have ghastly amounts of stuff to store, but as it turns out, some of their storage practices are downright scary. Guest blogger Allie Johnson explores why these companies may make good self-storage tenants and offers tips on how to lure them to your facility.
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Act Like You Care and Sell Like You Mean It: Engage and Capture Self-Storage Customers

All too often, self-storage operators don’t engage potential customers, either on the phone or when they walk through the door. Follow this advice to capture  your prospects and get them to rent a unit from you every time.
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Tapping Into Your Self-Storage Customers’ Wish List

What services do self-storage tenants want that they’re not already getting? Red Cube Storage in Birmingham, England, surveyed customers for their wish-list items, and while some were satisfied with the service they’re receiving, guest blogger and facility manager Charlotte Plant reveals some of the more popular service requests the company collected.
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Stashing Cash: Build a Reserve for Self-Storage Capital Expenses

There’s a way to make sure you don’t ever encounter a surprise expense for a major repair at your self-storage facility. By incorporating the following method, you’ll have peace of mind knowing you’ll never need to fund these costs out of pocket, which can affect your business’ cash flow.
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Self-Storage Curb Appeal: Look With Fresh Eyes and See Beyond the Street View

Curb appeal is one of those intangible aspects of a self-storage operation that helps attract and retain potential customers. Here’s some advice on keeping your facility looking fresh.
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