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The ISS Stor-Edge Blog delivers commentary from industry leaders, exploring critical topics that affect your business. Hear opinions on operational challenges, industry trends, management strategies, top players and much more; join the discussion and share your comments.


Interested in contributing a post to this space? Send an e-mail to storagenews@vpico.com.

06/23/2016

Automatic Billing: A Self-Storage Manager’s Friend

Getting your self-storage tenants to sign up for automatic billing is easier than you think. The author shows how a simple change in your approach will have your tenants handing over their credit cards.
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06/02/2016

3 Key Qualities to Consider When Hiring Self-Storage Contractors

While self-storage construction generally isn’t complicated, finding a contractor experienced in the sector can be extremely important when developing a project. Guest blogger Jano Montoya of P.B. Brown LLC offers three key qualities to consider when selecting a contractor for pre-construction services.
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04/28/2016

5 Steps to Better Performance Reviews for Self-Storage Staff

Self-storage employees who have a clear and written account of their performance have a genuine opportunity to correct their behavior and succeed in your organization. Here are five steps to writing and delivering this documentation.   ...
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04/07/2016

Master These 3 Business Areas to Ensure Long-Term Self-Storage Success

Every U.S. business startup has a 50 percent chance of survival in the first five years, including self-storage. Guest blogger Mark Helm, a commercial real estate agent and self-storage investor, says the key to ensuring long-term success is creating strategic and efficient systems in operations, sales and finance.
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03/24/2016

Providing Online Resources for Your Self-Storage Customers

Competing with large self-storage companies when you’re a small fish means you have to ensure your online presence is in check. Providing customers with all the resources they may need during their time with your facility will certify your validity as a provider. Learn where to put these resources, what they should be and how to gather them.
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03/03/2016

Background Screening Tips for Hiring the Right Self-Storage Manager

The multi-faceted nature of a self-storage manager’s job responsibilities means those who are responsible for hiring should know as much as they can about potential employees. Guest blogger Paul Gerber of Application Research Inc. offers tips on the types of background checks that should be conducted for particular job functions.
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02/04/2016

4 Ways to Handle Bad Reviews of Your Self-Storage Business

User reviews are important for your self-storage facility’s overall online reputation. However, not all will be glowing testimonials. Here are four ways to successfully handle a bad review.   ...
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