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Teri Lanza

Teri Lanza
Editorial Director


What Tenants Can't Store: Self-Storage Talk Erupts with Praise of Facilities Who Display, Enforce Their Rules

Off the top of my head, I can think of a handful of items that should never be put into self-storage: human beings or animals; perishable food items; hazardous or highly combustible materials; and myriad others. It would seem common sense would prevent tenants from attempting to lock up this stuff in their units, but as any manager can tell you, that's not the case. That's why Self-Storage Talk, the largest online community in the industry, currently features a thread called "I Love This: Specific Things You Can't Store." ...
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Before the Loss: Your Duty to Self-Storage Customers

Accidents and crime can occur at even the most secure, well-maintained self-storage site. Those of us who work in the industry understand the ramifications of being without insurance coverage in the event of a loss; but many of your customers don't. It's your job to explain it to them. Better still, provide them affordable options for coverage, not just for their peace of mind, but your own.
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Video: High-End Car Storage Discussion Begins on Self-Storage Talk

Many great ideas are born on Self-Storage Talk, the largest online community in the industry. Before many investors and developers take a risk on an endeavor, they'll float an idea on SST to see if others have successfully implemented a concept. Enterprising owners and developers are always looking for new ways to expand the business, and thanks to a recent thread started by member dakselfstorage, they have another idea to consider.
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Self-Storage Talk Referral Contest Winner to Receive Free Inside Self-Storage World Expo Package

When you find something really cool, you can't wait to tell your friends, right? Funny videos and inspiring quotes or anecdotes are e-mailed and instant-messaged with regularity, creating a pattern of viral growth. Self-Storage Talk, the largest online community in the industry, happens to be incredibly cool, and once you discover it (or if you've already discovered it), you really should tell your friends, at least those who work in the industry.
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'Stache Storage Talk: SST Member Publicly Grows Moustache, Builds Support for Men's Health

Things on Self-Storage Talk, the industry's largest online community, are starting to get hairy. As part of the global "Movember" movement [], a charity endeavor encouraging men to grow facial hair from scratch to raise funds and awareness for prostate cancer and men's health issues, Self-Storage Talk is getting involved. Moderator Madman, a Canadian self-storage owner and avid community servant, decided to grow his first-ever "flavor-saver" moustache, beginning Nov. 1.
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It's Time to Know What You Don't Know ... Preventing Legal Ills in 2012

Getting answers to critical self-storage questions isn't always easy, but it's certainly simpler when you know the right things to ask. Do you? Take legal issues, for example ... Perhaps the next quandary you face in your self-storage operation will be one you don't have the knowledge to anticipate. It's a common business conundrum: You often don't know what you don't know.
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Extra! Extra! Read All About Storage? Debating Newspaper Advertising Value on Self-Storage Talk

It's no secret the explosion of the Internet has changed media forever. For a place like Self-Storage Talk, the largest online community in the industry and the official forum of Inside Self-Storage, that's a good thing. But for newspapers, generally speaking it's been a bad thing. Print newspaper readership continues to decline, and that leads potential local advertisers, such as self-storage facilities, to question if they should invest marketing dollars in newspapers.
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