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The Inside Scoop

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Emerge a Champion From ISS Expo

Two weeks from tomorrow, folks across the nation will be giddy with anticipation of the Kentucky Derby, known as “the greatest two minutes in sports.” But before that, industry professionals will be participating in “the greatest four days in self-storage.” The ISS Expo is next week, and unlike with horse-racing, if you put your money down this event, it’s a sure bet! Here are some winning strategies to ensure you get the most out of the experience.

Storage Speak

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Building an Online Marketplace

There are several ways self-storage operators can turn their websites into a revenue-generating machine beyond simply attracting new tenants. Two of the easiest are to offer online reservations and customer billpay.

 

Stor-Edge

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5 Steps to Better Performance Reviews

Self-storage employees who have a clear and written account of their performance have a genuine opportunity to correct their behavior and succeed in your organization. Here are five steps to writing and delivering this documentation.

 

Store Smarts

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Figuring Out Your Pricing Compass Figuring out how to price products and services can be a real challenge. Self-storage operators must dodge the trap of commoditization while considering local competition, demographics, unit size, customer length of stay and other factors in their quest to hone in on optimal price points. While the thought of an analytical approach may make you bristle, a thoughtful, strategic approach can help generate substantial increases in profit.