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The Inside Scoop

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Sculpting the ISS Expo Education Program

Though it may seem appallingly early for it, we’ve just completed the initial seminar-proposal process for the 2016 Inside Self-Storage World Expo. For next year’s event, we’re sculpting an education program that better serves individual attendee’s level of proficiency, capitalizes on emerging market trends and keeps current on changing operational protocol. Read more about our evolving curriculum and how you can be part of it.

Storage Speak

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Be a Self-Storage Sentinel A self-storage operator's job involves much more than just renting units and collecting payments. Owners and managers also need to their property's sentinel, and be aware of the items stored behind those unit doors. Here a few pointers for being a good watchman. 

Stor-Edge

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Stashing Cash for Capital Expenses

There’s a way to make sure you don’t ever encounter a surprise expense for a major repair at your self-storage facility. By incorporating the following method, you’ll have peace of mind knowing you’ll never need to fund these costs out of pocket, which can affect your business’ cash flow.

Store Smarts

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Brand Perception in the Face of Disaster Crisis management is also reputation management. It is the most difficult customer service test any self-storage business can endure. Although keeping your public image intact may seem less important than dealing with the immediacy of damage to your facility and/or tenant property, how you handle both of these areas will determine whether or not you emerge from the crisis with your reputation enhanced or tarnished.