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The Inside Scoop

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Living in an On-Demand World

From media and software to food and services, consumers are demanding more and more instant gratification. We live in an on-demand world, and there’s a quickly expanding universe of things we can acquire or achieve with a simple Internet connection. For self-storage customers, there are several on-demand solutions. For facility operators, the list of products and services that can be delivered immediately is steadily growing. Many vendors—including the ISS Store—are increasing these types of offerings. See what’s available on the education side of the business.

Storage Speak

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Is Your Occupancy at 100 Percent?

In the world of self-storage, the phrase, “My facility is 100 percent occupied,” was once considered a great statement to make. However, if you claim it nowadays, you might be in for a lecture. This is where revenue management plays a critical role. With self-storage demand at an all-time high, you simply can’t ignore the importance of having a proper plan in place.

Stor-Edge

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Avoiding Slips, Trips and Falls

Obstructed walkways. Water runoff. Uneven surfaces. What do these have in common? Each is a potential hazard for self-storage customers, staff and guests. Learn how you can prevent slips, trips, and falls.  

Store Smarts

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How Much Does Actual Unit Size Matter? When it comes to marketing self-storage unit size, the industry primarily uses square feet, but most units aren’t actually true to their quoted size. When approximating unit dimensions, how much variance should be acceptable to customers vs. inviting a lawsuit for false advertising?