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The Inside Scoop

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Becoming an Excellent Expo Presenter We’re getting ready to issue our “call for presenters” for the 2017 ISS Expo, which has me thinking about public-speaking tips. If you’re interested in presenting a seminar at our show or another industry event—positioning yourself as a business authority while delivering a speech that captivates spectators and pleases your host—follow these essential guidelines.

Storage Speak

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Lessons to Learn From Tenant Shooting A recent shooting a CubeSmart facility offers some lessons on safety and security for all self-storage operators. Here are some steps you can take to keep your property safe.

Stor-Edge

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Automatic Billing: A Manager’s Friend

Getting your self-storage tenants to sign up for automatic billing is easier than you think. The author shows how a simple change in your approach will have your tenants handing over their credit cards.

Store Smarts

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Avoid Culture Shock Through Preparation A recent move to a small, lakeside community from the big city has the potential to create culture shock. Similarly, investors, developers, managers and owners new to self-storage can quickly find themselves apprehensive or overwhelmed by their new endeavor. Prepare for your new normal with confidence through professional development and education DVDs from the ISS Store.