• New Frontiers
    At what point does your business information shift from being an afterthought to the centerpiece of daily operations? At what point do business decisions become affected by good, timely data—decisions that effect growth and profitability and result in competitive ...More
    May 1, 2004 James Hafen Posted in Articles, Technology
  • These Extraordinary Times
    If a live frog is dropped into boiling water, he immediately leaps out of the pot. But if you put the frog in cold water and gradually heat it to the boiling point, he never thinks to jump. This experiment could be used as a metaphor for our failure to see how extraordinary ...More
    May 1, 2004 Michael L. McCune Posted in Articles
  • SSA Weighs In on Steel Crisis
    The sudden rise in steel prices—and the impending shortage—has rocked many industries, including self-storage. In the past year, steel prices have jumped 60 percent or more. Some steel companies are also adding surcharges to offset the increased costs. In March, Inside ...More
    May 1, 2004 Posted in Articles
  • The Perfect Program
    Is there a perfect self-storage management software program? Sure! At least, I think there could be. Over the past few years, I’ve seen many changes in management software, including the transition from DOS- to Windowsbased programs, as well as the introduction of several ...More
    May 1, 2004 David Essman Posted in Articles, Technology
  • 10 Myths of Self-Storage Management Software
    Myth 1 “If you can’t figure out the software in five minutes, it’s too complex.” Self-storage management software is more sophisticated than it was 10 years ago because the industry itself is more sophisticated. While you would love to have software you could learn in five ...More
    May 1, 2004 Tom Garden and Alison Kiesa Posted in Articles, Technology
  • Merchant Accounts 101
    Business owners know they need to accept credit cards. But often, the things they don’t know about merchant accounts can cost them money on every transaction. Typically, they sign up with their bank or the high-pressure salesperson who magically appears as their business is ...More
    May 1, 2004 Scott Lewis Posted in Articles, Finance, Technology
  • After Property or Liability Loss
    When a storm damages the roof of your storage facility or someone is injured on your property, you may be faced with an insurance claim. That is not the time to learn how to file one. Losses can be difficult, but there are steps you can take to speed the claims process and ...More
    May 1, 2004 Amy Brown Posted in Articles
  • 05/2004: Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com. Q: I am in the market to purchase a newgate and surveillance system, but I am concerned ...More
    May 1, 2004 Posted in Articles, Technology
  • Got Steel?
    By now, you should be aware of the most recent quandary facing self-storage: the shortage of steel in the United States and the resulting increase in prices. Inside Self- Storage and other industry educators have done their parts to inform developers and operators of how ...More
    May 1, 2004 Teri L. Lanza Posted in Articles, Technology
  • New-School Technology
    Customers of any business hate waiting in line, especially when they only have a quick question or want to make a payment. Banks have addressed this issue by adding self-service equipment and 24-hour, off-site banking tools. Day or night, customers can make payments and ...More
    May 1, 2004 Doug Carner Posted in Articles, Technology