• Like a Rock
    It’s probably the question I hear most when talking with prospective customers: “With all the different software programs on the market and the varying prices, how do I know which one to buy?” The array of choices can seem overwhelming. But don’t fret; with a few basic ...More
    May 1, 2006 Michael Kelley Posted in Articles, Technology
  • Records Management: 12 Steps to a Business Model
    The first step in starting a business is developing the plan, the cornerstone of which is the business model. Just as self-storage ranges from mom-and-pop operations to multimillion-dollar chains, records storage centers vary in type and style. Your business model needs to ...More
    May 1, 2006 Cary McGovern Posted in Articles, Finance
  • Speaking of Sales...
    You’ve spent a lot of time, effort and money to get someone to call you on the phone or visit your facility. When a prospect walks in, you want to see your investment pay off. But what if the person just isn’t ready to rent a unit? In this case, you should have a fallback ...More
    May 1, 2006 Tron Jordheim Posted in Articles
  • To the Rescue
    Accepting timely payments is a must for your business to survive; however, in this ever-changing world where everyone is on the move, conventional methods limit a business' ability to collect on a timely basis. Businesses are forced to create solutions to meet customer ...More
    May 1, 2006 David Batterman and Brent Hoffmann Posted in Articles, Finance, Technology
  • Integration Nation
    Integration allows two or more diverse products to work together to perform a function. In the past, integration in self-storage was limited to a keypads working with gate systems, and tenants typing in codes for entry. This was a big step beyond the old tire-bell system, ...More
    May 1, 2006 Tom Lewellen Posted in Articles, Technology
  • The Role of the Building in Records Storage
    Did you know your building has a significant impact on the success of your records-storage business? The design, structure and appearance can influence every aspect of the business including sales, marketing, insurance, operations, utilities and much more. It’s the keystone ...More
    May 1, 2006 Lee Miller Posted in Articles
  • One False Move Spells Data Disaster
    Management software is often blamed for computer errors. While not always faultless, self-storage management software reports faithfully on the data entered, overall. It’s up to users to ensure they enter it accurately. Data entered into the wrong field is the perfect setup ...More
    May 1, 2006 Dallas Dogger Posted in Articles, Technology
  • The Magic of Today’s Technology
    Everywhere you look in today’s world, you find technology. We’re all affected by it to various degrees. How many of us would think of leaving our house or office without our mobile phone, laptop or even an iPod? What would we do if we weren’t able to get our e-mail at a ...More
    May 1, 2006 Jon Reddick Posted in Articles, Technology
  • Ready, Set, Grow With Records Management
    Walk into a grocery store these days and you’ll find service options aren’t limited to food shopping and filling a prescription. Major chains have incorporated other offerings such as cafes, snack bars and credit unions inside their supermarkets. Some new apartment ...More
    May 1, 2006 Christine Spisto Posted in Articles
  • In Praise of Silent Sellers
    The next time you visit one of those “big box” stores, take notice of how few employees there are compared to department stores of 30 to 40 years ago. With fewer employees these days, it seems the oft-heard “Can I help you?” is now just another thing of the past. Don’t get ...More
    May 1, 2006 Roy Katz Posted in Articles