• State of the Industry
    State of the Industry In addition to the introduction of our annual State of the Industry report, my comments here should be of particular interest to this audience. At the close of each year, Inside Self-Storage speaks with several of this industry's most knowledgable and ...More
    January 1, 2001 Teri L. Lanza Posted in Articles
  • Convenience Trumps Economy...
    Convenience Trumps Economy... By Harley Rolfe Convenience trumps economy. That's how most customers see it; but many suppliers seem to miss this fact. The instinctive reaction of many self-storage owners when they see they're earning less than their desired income is to ...More
    January 1, 2001 Harley Rolfe Posted in Articles
  • Times Were Tough
    BETCO Inc.The realization of a self-storage vision In 1984, Sam Sabri and Boyd "Buddy" Whitney had a vision. They formed a self-storage company in Statesville, N.C., and named it BETCO, originally an acronym for the "Building, Engineering & Technology ...More
    January 1, 2001 Posted in Articles, Construction
  • The Cost of an Average Manager, Part II
    The Cost of an Average Manager, Part IIProfessional managers are part of the solution, not the problem By R.K. Kliebenstein This is the second part of a series on dealing with staffing changes. Previously, we discussed the self-storage supervisor/owner's role in the ...More
    January 1, 2001 R.K. Kliebenstein Posted in Articles
  • Holiday Decorating
    Holiday Decorating By Teri L. Lanza Festive panache goes a long way in creating holiday cheer for employees and customers ...and creates great marketing opportunities, too. A special thanks goes out to the Bialek family of Manitoba, Canada, for allowing us to draw on its ...More
    December 1, 2000 Teri L. Lanza Posted in Articles
  • Why You Should Consider Higher Limits of Liability
    Why You Should Consider Higher Limits of Liability By David Wilhite A recent survey conducted by a major insurance company revealed that many, if not most, business owners purchase liability limits that will not fully indemnify them against the awards typically being handed ...More
    December 1, 2000 David Wilhite Posted in Articles
  • Holiday Decorating
    Holiday Decorating By Teri L. Lanza Festive panache goes a long way in creating holiday cheer for employees and customers ...and creates great marketing opportunities, too. A special thanks goes out to the Bialek family of Manitoba, Canada, for allowing us to draw on its ...More
    December 1, 2000 Teri L. Lanza Posted in Articles
  • The Cost of an "average"Manager
    The Cost of an "average"ManagerDeciding when it's time to make a staffing change By R.K. Kliebenstein When is it time to bear the pain and consequences of a staff change? The human, compassionate side of our brain is often in conflict with the pragmatic and ...More
    December 1, 2000 R.K. Kliebenstein Posted in Articles
  • Pricing Your Product
    Pricing Your ProductPushing the limits of profitability By Jeff Kinder One of the most important tasks we share as self-storage operators--whether we have 1,400 facilities or 1,400 square feet--is deciding how much to charge for our units. As the industry matures, ...More
    December 1, 2000 Jeff Kinder Posted in Articles
  • Marketing for the Holidays
    Marketing for the Holidays By Pamela Alton Is it me, or do the seasons seem to fly by these days? Here we are in the midst of winter, with Thanksgiving and Christmas coming upon us faster than any of us seem prepared for. Now is the time to think about "specialty ...More
    December 1, 2000 Pamela Alton Posted in Articles