• Terminal Services vs. Thin Client
    Management software is a fundamental consideration for any self-storage operator, and the technology is always changing. The market has seen an influx of web-based management packages, which deliver an array of advantages. But which one do you choose? When shopping for the ...More
    May 1, 2005 Steven Smith Posted in Articles, Technology
  • Self-Storage Kiosks
    Self-service kiosks burst onto the self-storage scene in late 2003 as the newest way to increase facility profitability. In just over a year, they have jumped to the top of the shopping list for most facilities, especially those in the planning and construction phases. ...More
    May 1, 2005 Curtis Sojka Posted in Articles, Technology
  • Technology: Your Competitive Edge
    I recently attended a couple of workshops on self-storage demand. The presenters shared some revealing information about the escalating competitiveness of the industry. Given the increased saturation of the business, it’s clear that owners and operators need to better ...More
    May 1, 2005 Terry Bagley Posted in Articles, Technology
  • Got Wireless?
    Wireless networks are springing up everywhere in places like Starbucks, McDonald’s, airports, hotels and libraries. It’s almost impossible to go a whole day without stumbling into a wireless zone or “hotspot.” Why are they so popular? The reason is simple: freedom from ...More
    May 1, 2005 Christine Spisto Posted in Articles, Technology
  • The Great Software Wars (Revisited)
    Eleven years ago, my company’s founder, David Reddick, wrote an article for this magazine titled “The Great Software Wars,” which addressed essentials in selecting self-storage software. I’d like to revisit the topic, looking at what has changed over time and what basics ...More
    May 1, 2005 John Fogg Posted in Articles, Technology
  • Hi-Tech Cavalcade
    It’s a technological world, and I’m a technological girl. I prefer online shopping to braving the mall. I love my laptop. I’m addicted to my PDA, MP3 player and AIM. My phone is for text messaging, and I keep a blog. My keychain holds a USB memory key. I buy CDs only to ...More
    May 1, 2005 Teri L. Lanza Posted in Articles, Technology
  • Savvy Software Shopping
    As a self-storage manager—whether for a privately held company or one publicly traded with thousands of shareholders—your job remains the same: effective operation of the business. Your facility’s management software is one of the tools that make the job possible. If you ...More
    May 1, 2005 John Rodrigues Posted in Articles, Technology
  • Promotional Tie-Ins
    Local promotional tie-ins are a cost-effective marketing technique. They carry a high return on marketing dollars, meaning very little money invested results in a lot more money coming in. First, let’s define our term: a promotional tie-in involves linking your storage ...More
    May 1, 2005 Fred Gleeck Posted in Articles
  • Battling Employee Dishonesty
    Most self-storage owners would like to think their staff is loyal, trustworthy, honest and dedicated to their business. Unfortunately, temptation, greed, and social and financial pressure can drive some employees to treachery. Even the most efficient storage facility can ...More
    May 1, 2005 Amy Brown Posted in Articles
  • Using Technical Support
    You’ve finally made the decision to buy management software. At first glance, it seems all you need is a good product. But while software quality is of utmost importance, there’s something else to consider: technical support. For most buyers, software support is an ...More
    May 1, 2005 Veronica Hsia Posted in Articles, Technology