Whitepapers

Tenant-Protection Plan: A Storage Operator's Secret to Increase Rent Roll, Profit and Portfolio Value

Posted March 22, 2013 in Whitepaper A tenant-protection plan is not the same as tenant insurance. It takes advantage of the lessor/lessee contractual relationship and modifies the "Release of Liability" provisions found in most self-storage rental agreements. The operator, for an additional monthly fee, assumes responsibility for a ...More MORE INFO

Implementing Truck Rentals at Your Self-Storage Facility

Posted September 10, 2012 in Whitepaper,Management A rental truck is an excellent source of ancillary income with a proven track record across the self-storage industry. There are several truck-rental programs available to facility operators, each with different options and styles to suit your business. If you're interested in offering truck rental ...More MORE INFO

Social Media: The Self-Storage Operator's Starter Guide

Posted July 9, 2012 in Whitepaper,Marketing Are you interested in using social media to promote your self-storage business but aren't sure where to start? Designed exclusively for self-storage managers and owners, this whitepaper will help you promote your facilities and brand using tools such as Twitter, Facebook and others. You'll learn ...More MORE INFO

2011 Self-Storage Kiosk Usage

Posted April 25, 2012 in Whitepaper This Whitepaper provides insight and statistics regarding the use of self-serve kiosks and related technology at self-storage facilities nationwide between Jan. 1 and Dec. 31, 2011. The data analysis draws on four years of information to better demonstrate industry trends. The Whitepaper will ...More MORE INFO

Tenant Protection Advances in New Directions: Designed & Built for Today's Modern Self-Storage Industry, Tailored for Partnership

Posted March 1, 2012 in Whitepaper When implemented correctly, tenant property protection protects customers' goods and becomes a solid revenue-generator for a self-storage operator. With so many programs from which to choose, operators must be aware of the pitfalls, such as the "other insurance" clause, and programs not designed ...More MORE INFO

Recipe for Customer-Service Excellence: Find with care, hire with care, retain with care … repeat

Posted January 3, 2012 in Whitepaper The quality of your customer service directly impacts your company's current and future financial stability and potential. Since the single greatest influence over your customers' experience is the quality of your customer-facing staff, it's imperative to find, hire and retain top-quality talent ...More MORE INFO

Whitepapers

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