Inside Self-Storage

Mel Holsinger

Self-Storage Operators Are Not Government Watchdogs: The Dangerous Precedents of the Safeguard Lawsuit

The lawsuit between NYC and Safeguard Properties may have been settled, but the conditions of the settlement could spell trouble for self-storage operators. ...More
4 weeks ago
Posted in Blog, Legal Issues, Management
Full Speed Ahead: Inside Self-Storage World Expo Attendees Cruise Toward Success

Self-storage professionals from around the world displayed renewed industry enthusiasm at the 2013 Inside Self-Storage World Expo in Las Vegas, April 2-5. Developers and potential investors gleaned information about building trends and discussed plans with vendors, while ...More
April 10, 2013
Posted in Articles
Customer Service Is an Attitude: Small Ways Self-Storage Managers Can Improve Their Skills

Customers are the lifeblood of a service-oriented business like self-storage, and customer service is essential to retaining existing customers and attracting new ones. Here are simple steps to help self-storage managers improve their service skills. ...More
January 24, 2013 By Mel Holsinger
Posted in Articles, Management
Managers, What Do You Think of the REITs?

As a self-storage manager, you may feel like your “voice” isn’t heard some days. Maybe ownership didn’t ask for your input about a upcoming project, marketing strategy or even whether the facility needs a software upgrade. Regardless, there are likely going to be days when ...More
October 24, 2012
Posted in Blog, Management
Self-Storage Management Companies: Choosing a Partner, Setting Expectations and Evaluating Performance

There’s a big distinction between owning a self-storage business and operating one. Not all owners wish to oversee staff and manage day-to-day tasks such as unit rentals, marketing and facility maintenance. Hiring a third-party management company allows an operator to step ...More
October 12, 2012 By Amy Campbell
Posted in Articles
Argus Professional Storage Management Adds 6 Self-Storage Facilities to Management Portfolio

Argus Professional Storage Management (Argus), a provider of third-party management services to the self-storage industry, has added six facilities to its management portfolio. ...More
August 28, 2012
Posted in News, Management
5 Ways for Independent Self-Storage Operators to Compete With the REITs

How can smaller self-storage operators take on the real estate investment trusts and not only survive but make a profit, especially when larger companies seem to have all the advantages? Quite simply, they need to change their attitudes about business operation. Here are ...More
July 25, 2012 By Mel Holsinger
Posted in Articles, Management
Behind the Door: Stories, Solutions and Advice for the Oddities in the Self-Storage Industry

There are times in the self-storage industry that can brighten a day or make someone want to scream, but there’s rarely a dull moment. How a self-storage operator reacts during an unusual situation has in important impact on the outcome. In this article, self-storage ...More
May 5, 2012
Posted in Articles, Management
Photo Gallery: Inside Self-Storage World Expo, Las Vegas, March 14-16, 2012

The Inside Self-Storage World Expo in Las Vegas, March 14-16, 2012, drew hundreds of self-storage owners, operators, investors, builders and vendors from around the country—and dozens from around the world. The three-day event included education, exhibits, workshops and ...More
March 26, 2012
Posted in Galleries
Self-Storage Talk Plays Role in Live Q&A at ISS World Expo

Even though the Inside Self-Storage World Expo in Las Vegas is only at its halfway point, it's already obvious from attendees' reactions the industry is already aware of the value of Self-Storage Talk (SST). SST, the industry's largest online community, played an important ...More
March 15, 2012 By John Carlisle
Posted in Blog

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