Self-Storage Management Handbook: Guidelines for Facility Success
The role of the self-storage manager becomes more complex and demanding as market competition intensifies and the economy creates new challenges. Today's facility managers must be exemplary salespeople, marketers, business managers, customer-service representatives and more. This e-book provides insights and tips for self-storage managers who wish to excel in their position, enjoy an enriching industry career, and add to their facility's bottom line. Readers will learn about day-to-day operational essentials including sales, service, competition, training, facility maintenance and more.