The Lock Up Self Storage has launched a new mobile application targeted at existing customers. Available this month through iTunes and Google Play, the app enables tenants to keep track of the unit numbers and gate-access codes for each location they are using. Features also include online bill pay and a “tap to call” feature that automatically phones the customer’s facility.
The app is free and compatible with the iPhone and iPod Touch, as well as Android smartphones. It was created by Ethervision, a Chicago-based company specializing in mobile-application development.
“We realize that nowadays, people are required to remember innumerable codes and passwords,” said Andrea Carnes, vice president of operations for The Lock Up Self Storage. “So, to help our customers, we had an app created that centralized all of the important aspects of their [storage] information. Gone are the days of rifling through papers to find the gate code or the number of your self-storage unit. Now, tenants will have all of that information at their fingertips, in their mobile devices. It’s especially helpful for those unplanned trips to a Lock Up unit.”
Based in Chicago, The Lock Up currently operates 14 self-storage facilities in Illinois and has 30 locations in eight states comprising more than 1.6 million square feet.