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U.K. Self-Storage Operator Big Yellow Partners With ByBox on Package Delivery


U.K. self-storage operator Big Yellow, which owns and/or manages 80 facilities, has partnered with package-delivery company ByBox in a £2 million program that will allow customers to retrieve packages via an automated locker system. ByBox lockers have already been installed at nine Big Yellow locations, with additional sites planned.

The lockers are operational at Big Yellow facilities in Battersea, Birmingham, Camberley, Fulham, Hounslow, West Norwood, North Kensington, Sutton and Watford.

The partnership provides consumers with an alternative method for receiving package deliveries. Launched in 2010 and similar in operation to an ATM, the ByBox locker solution allows them to collect parcels from one of the company's 400 U.K. locker installations. Lockers are found at retail parks, supermarkets, shopping centers, petrol stations, railway stations and, now, self-storage sites.

The partnership will allow ByBox to accelerate its roll-out program across the United Kingdom. "We recognize that each and every one of our customers, whether a business or consumer, wants to collect their parcels with minimal impact on their life," said Alexandra Korda, consumer director of ByBox. "By teaming up with an organization, such as Big Yellow Self Storage, that thinks along exactly the same lines as we do, it enables us to further enhance our service offering, which we believe is already at the forefront of modern-day deliveries."

Big Yellow also stands to benefit from the arrangement. "This is an exciting move for Big Yellow Self Storage and a win-win for both us and ByBox," said Tom Wilcockson, head of new business development at Big Yellow. "Our modern, purpose-built stores provide both domestic and business customers with unrivalled security, access and convenience, and we believe that teaming up with ByBox will raise further awareness of both companies' products as we seek to continue meeting the ever-increasing demands of modern life."

Big Yellow was founded in 1998. Of the companies 80 stores, 76 are open and operational, and 10 are managed Armadillo Self Storage facilities. When fully built out, the company's portfolio will provide more than 4.5 million square feet of storage space, mostly in the Greater London area.

Since its formation in 2000, ByBox has grown to become a £51 million company, earning a host of accolades along the way.


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