A typical day for a self-storage manager can mean any number of things—processing new rentals, overseeing a lien sale or working on a marketing campaign. While the job’s diversity is often an attractor for facility managers, juggling so many varied duties can be challenging.
During the Inside Self-Storage World Expo in Las Vegas, March 14-16, self-storage managers can learn to be efficient and effective in their role by attending the Management Workshop, taught by industry veteran Mel Holsinger. On March 16, the president of Professional Self Storage Management LLC will teach attendees how to identify and schedule daily business activities to improve facility performance. Walking through a day in the life of a facility manager, he’ll address issues of delinquency, collections, customer service, phone sales, marketing strategies and more. The three and half hour session will also include a case-study review of real-life situations, demonstrating how to avoid operational mistakes.
Holsinger founded his Tucson, Ariz.-based management company in 2004 after serving in executive capacities for several large self-storage operators. He’s an instructor of the Self-Storage Training Institute, a frequent speaker at industry events, and a moderator for Self-Storage Talk, the industry’s largest online community. Professional Self-Storage Management oversees 35 self-storage facilities in Arizona, California, Colorado and Texas.
The ISS Expo will take place at the Paris Hotel & Resort. The self-storage conference and tradeshow features 40 seminars, four workshops, two days of product and service exhibits, and peer-to-peer networking events. Show details are available at www.insideselfstorageworldexpo.com.