Chicago self-storage provider LifeStorage Storage Centers LLC received an Accredited Business designation from the Better Business Bureau (BBB).
"Accreditation in the BBB is by invitation only,” said Steve J. Bernas, president and CEO of the Better Business Bureau serving Chicago and northern Illinois. "Only those businesses that meet our high standards and pass the review process are approved by our board of directors."
As with all businesses that are accredited by the BBB, LifeStorage has committed to the BBB Code of Business Practices. The Code is a comprehensive set of policies, procedures and best practices on how businesses treat consumers. These standards call for building trust, embodying integrity, advertising honestly and being truthful. "To maintain their accreditation, a business must be transparent, honor their promises, be responsive to their customers, and safeguard their privacy,” Bernas said.
"We are proud to be a BBB Accredited Business," said Michelle Wight, district manager for LifeStorage. "In today's world, it’s imperative our customers know how seriously we take our commitment to excellence and good customer service. Achieving BBB Accreditation exemplifies that goal."
Founded by Jean Jodoin and Chris Barry in 2002, LifeStorage operates 18 self-storage facilities in Chicago and its suburbs.