OpenTech Alliance Inc., producer of INSOMNIAC self-storage kiosks, released detailed kiosk-usage numbers for the first six months of 2010 to demonstrate how consumers are adopting the self-service channel. It announced that its kiosks have collected more than $38 million in rental fees at self-storage facilities across North America, with more than $9 million collected in the first half of the year.
Self-storage owners have purchased more than 500 INSOMNIAC kiosks to date. OpenTech reported that 427 kiosks were online as of Jan. 1, 2010, and another 41 came online during the period ending June 30. For the first half of the year, consumers used kiosks to rent 8,778 storage units, make 76,389 payments and purchase 4,652 locks, representing a total of $9,265,998 in self-service transactions.
For the first half of 2010, 47 percent of moves-ins and payments took place outside of office hours. Credit cards are the preferred method of payment at the kiosk, however, the use of cash and checks represents 48 percent in total payments.
OpenTech produces seven models of INSOMNIAC kiosks ranging in price from $4,900 to $18,000. The company also provides INSOMNIAC Live! call-center services and the INSOMNIAC Self Storage Network for online storage reservations.