Other People’s Money: Can Someone Other Than Your Self-Storage Tenant Make a Payment on Their Unit?

November 30, 2023

Self-storage units require a monthly rent payment, but collecting it isn’t always straightforward. It’s generally the tenant who pays; but sometimes, another person will offer, like a friend or relative. As a facility operator, you’re happy to get money, but should you accept these payments? What are the risks? In this video, industry expert Carol Mixon discusses who can pay on a unit and what rights that person has (if any). Learn the proper steps involved in accepting non-tenant payments and common lease and access disputes that can arise.

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