Inside Self-Storage (ISS) has released a new slideshow highlighting strategies facility operators can use to secure more rentals. “Living on the Edge: 12 Secrets to Close Every Self-Storage Sales Lead” offers guidance on how to better track leads, follow up with prospects and manage rental discounts. It also addresses rapport with customers, professional image, customer service and ancillary sales.
Content for the slideshow was provided by Sean Landry, owner and president of Expert Storage Management LLC, which offers third-party management and consulting services to the self-storage industry. Founded in 2016, the firm offers services related to staff hiring and training, revenue management, pricing, unit-mix optimization, marketing strategies, and more.
The publication is available for viewing and free download from the ISS Resource Center, which can be found on the website’s primary navigation menu.
For more than 26 years, ISS has provided informational resources for the self-storage industry. Its educational offerings include ISS magazine, the annual ISS World Expo, an extensive website, the ISS Store, and Self-Storage Talk, the industry’s largest online community.