Stand Up! 10 Things You Need to Do When a Self-Storage Customer Walks Through Your Door
By Bob Copper
I’m pretty fond of top-10 lists and regularly search the Web for the insight, inspiration and entertainment I can find in such a format. Part of the fun is disagreeing with the list and inserting your own items. For example, check out any list of the "top 10 best movies," and I can guarantee you won't agree with it!
That said, I like to contemplate top-10 lists related to the self-storage business and have put together the following to help facility managers understand 10 things they should do when a customer walks through their door. Do you agree with me? What would you add?