Tenant insurance is a critical component of any successful self-storage business. By offering it, facility operators can reduce their liability, generate additional revenue and maintain a better customer-service model. To implement and maintain a successful and profitable program, operators must know how to choose the right insurance model and partner, and then set about setting and achieving program goals. In this special digital issue, self-storage owners will learn:
The importance and benefits of educating customers about the need for insurance coverage
How a tenant-insurance program can generate facility revenue, including a sample revenue model
The two primary tenant-insurance models and tips for choosing between them
Insight to choosing an insurance partner
Ways to incent staff to maximize program participation
The case-study results of one facility operator's tenant-insurance efforts
The information submitted is collected by both VIRGO and our sponsors.