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The Inside Scoop RSS
Teri Lanza

Teri Lanza
Editorial Director


Self-Storage Talk Adds New Section: Resource Center

At the Inside Self-Storage World Expo in Las Vegas a few weeks ago, a couple of Self-Storage Talk members approached me with an idea and request: "Each facility has several types of documents and resources, such as procedural guides or sales scripts, they would probably be happy to share with others if only they had a place to do it. And likewise, it would be nice if there were a big consortium where we could download shared items." With this member feedback, a new area of the site was born.
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Self-Storage Talk Thread: Is It Worthwhile to Maintain a Self-Storage Blog?

Because most potential self-storage tenants look to the Internet first, having a strong Web presence has never been more important. A discussion on this topic is occurring on Self-Storage Talk, the industry's largest online community. Is it worthwhile to maintain a blog on your facility or industry-related website? ...
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The Art of Saying 'No' to Self-Storage Customers

For self-storage operators, there are two circumstances under which you might have to say “no” to a customer: 1) You do not have what the customer wants, for example, a unit of a particular size; or 2) There’s something about the customer that discourages you from renting to him or her. In either case, it can be hard to turn away a sale. Here are strategies and best practices.
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5 Truths About Self-Storage Talk

Last week while manning the Self-Storage Talk booth at the Inside Self-Storage World Expo in Las Vegas, I met hundreds of people who either hadn't heard of SST, the industry's largest online community, or had reservations about joining. So, let me use this space to provide a few facts about SST and answer common questions.
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Self-Storage Talk Members Meet, Catch Up, Lounge in Las Vegas

This week's Inside Self-Storage World Expo in Las Vegas gave several members of Self-Storage Talk, the industry's largest online forum, the chance to meet, share ideas and socialize. The real hotspots for conversation were the SST Booth and adjacent Wi-Fi lounge, as well as Tuesday evening's cocktail reception.
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Inside Self-Storage World Expo Sneak Peek: The Benefits of Membership

What provides three tiers of options, a wealth of business-related benefits and a tremendous cost savings to self-storage operators? Attendees to next week's Inside Self-Storage World Expo in Las Vegas are about to find out; but you'll get a sneak peek if you read on.
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Self-Storage Talk Members: Maximize Your Expo Experience

Final preparations have begun for next week's Inside Self-Storage World Expo at the Paris Hotel and Resort in Las Vegas, and like you, I'm rife with anticipation for a little bit of desert warmth and the bright lights of The Strip. But before we all pack our bags for good times and good learning in Sin City, let me remind you of a few ways you can use Self-Storage Talk, the industry's largest online community, before, during and after the expo.
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