A few months ago, Self-Storage Talk forum moderator Wayne Docktor, manager of All American Self Storage in Palmdale, Calif., embarked on a complete office renovation—while keeping day-to-day operations running smoothly. The remodel included new carpet, popcorn ceiling removal and new desks and countertop.

Wayne turned to his forum cohorts for advice on minimizing the disruption to the business during the office overhaul. Forum members were full of ideas. In fact, Lisa T jokingly suggested a reality TV show, Extreme Makeover: Storage Office Edition.

Wayne kept forum members up to speed during the tortuous makeover, even posting pictures of the demolition, which you can view from the thread.  Fortunately, the impact on Wayne’s customers was minimal, he noted in May. “We just have a much smaller customer area at this time. So far everyone has been very supportive and loves the changes,” Wayne wrote.

Having been in a two-year total house remodeling project, I have firsthand knowledge of the headaches that go along with repairs and renovation. I also know the joy of a job (well) done! Last Sunday, Wayne posted a victorious, “I’M DONE” on the forum, announcing the arduous renovation was complete. And he posted pictures so we could all ooh and aah over his labors.

If you’re planning a major restoration of your facility’s office, I suggest you give Wayne a holler. You can find him on the forum as Autodoc. His next big project: landscaping. Yikes!

Have you seized and conquered your own office overhaul? Share your story by posting a comment below or join the Self-Storage Talk discussion. The forum is free. Ask questions, seek advice or just see what's hot in self-storage. Also, check out these excellent articles from the ISS archives on facility remodeling.

While tackling an office makeover can be daunting, it's amazing how much of a difference it can make to your self-storage customers. Even a fresh coat of paint on the walls and baseboards can create an inviting look. Take a good look around your office. Does it need some work? Your customers will appreciate your effort and you'll enjoy working in your office even more.