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Talking With Lance Comstock: Self-Storage Security Pioneer Returns to Create PTI Security Systems

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What’s in store for the new PTI Security Systems?

We’ll be introducing many new products and educating people on our existing advantages over the next six months. We’re in the process now of moving our manufacturing facilities from Nogales, Mexico, to Scottsdale, Ariz., where we can have greater control on the supply and quality. This will be completed before the first of the year.

We’re also looking at refining some of our products that can be used as multi-purpose products to help facilities advertise and get their message out. This will include adding a marketing display into our very popular graphics program that allows advertisements based on the user info to be displayed to them.

We’ve also developed some great products that assist the onsite manager to collect and pay rent for units at either the keypad (PayXpress) or at a dedicated station in the office (PayStation). Our wireless overlock system will be improved to allow for additional needs as well as development of a keypad that will work on both Digitech and PTI platforms.

The list is vast for our product development, as having a four-year break from the industry allowed me to get ideas that can be adapted to this industry. Many of these will be revealed in the very near future. Most important, however, we are putting systems in place to get better support and communications out to the industry. As I mentioned before, there’s no industry anywhere like self-storage. It’s all about creating and maintaining relationships and supplying results.

What are your plans for the international market?

I love the international market. When I founded PTI Integrated Systems, I was able to foster some great international partners and personal friends. Those relationships have been maintained during my absence from the market, so we now have re-established the business arrangement.

Our products are best suited for this market because many of the facilities actually use the features we’ve designed into our products, where as in the United States, the facilities have traditionally not been as sophisticated with their access-control and security products. However, this has been changing over the years. In fact many of the new ideas actually come from the input from the international market. This includes our lift or elevator controls, individual door alarms, graphics displays, TCP/IP connectivity, individual keypad messaging, one-time use codes, multiple-access capability and extensive tracking of customers, including e-mail notifications if a door is opened or a code is used.

If there is one thing I’ve learned from my break it’s that you must have passion for what you do in life or you will not put in 110 percent toward it. I clearly have the passion for this industry and always have. I’m now looking forward to doing what I love more than anything—developing products and supporting the storage industry worldwide.

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