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Self-Storage Maintenance Retains Customers and Property Value

Elaine Foxwell Comments
Continued from page 3

FL sources lend themselves to group-lamp replacement, which can save lots of maintenance dollars, Leetzow says. A scheduled re-lamp saves money on return trips, not to mention the safety consideration for parking lot and security lighting.

Replacing aging or broken neon with LEDs will virtually eliminate service calls as well as reduce energy consumption by an average of 80 percent, Leetzow says. Neon dims in cold temperatures and has significant lumen (light output) depreciation. Conversely, LEDs have almost no lumen depreciation and are unaffected by the cold, thereby providing a more consistent, brighter sign for a lower operating cost.

Regular group re-lamping of fluorescent signs and parking lot lights is more cost-effective than simply replacing what’s out. When lamps and ballasts start going out, others aren’t far behind.

Many sign companies offer scheduled maintenance plans with a fixed fee, or on-call maintenance services. Regardless of which scenario you choose, annual assessments will prolong the life of your signs, keeping them at their best and increasing your profitability, Leetzow says.


Dumpsters are a necessary evil on any storage site. They should be on concrete pads so that asphalt is not destroyed by heavy trucks maneuvering to pick up containers, May says. Never let trash accumulate outside the dumpster. It’s an eyesore that immediately draws attention and creates a negative impression.

“When possible, enclose a dumpster and rent a key to customers who actually need to use it,” says Stephano. The rental can be $2 per month; but the key holders will be registered and held accountable.


Doors are subject to constant wear and tear by customers and the elements including sun, snow, acid rain and salt air. Ultraviolet rays will eventually fade and chalk even the best paint. Salt air can oxidize and pit the metal, causing corrosion. Dirt and dust will settle on the chalky or oxidized doors making them appear dull and dingy.

Dirt or grit in the guides of the doors can gum up the mechanisms. Keeping doors free and clear of dirt and dust is difficult but minimizing this will add longevity to performance and the appearance of your doors, says Roc Hughes, director of business development and marketing (self-storage division) for DBCi, Douglasville, Ga.

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