The first murder of a self-storage staff member last September in Houston was sobering news to us. The tragic case highlights the fact that we must pay more attention to personnel safety. Don’t think for even one minute serious events won’t happen at your site. Serious events happen anywhere, anytime. You must be ready.
If you’re not sure what to do, contact the leading vendors in self-storage security. They have many years experience and can help you determine what security system will fit your budget and site needs. Also, budget to upgrade the security equipment at least every five years to keep up to date with the latest trends.
Market Your Security
Do not underestimate the importance of marketing your security system. It sends a strong message to the market that you have taken steps to ensure customers’ goods are safe. Customers assume their goods are safe, right or wrong, when they store with you. While the agreement might say, “all care taken and no responsibility,” the very fact that you have charged a fee for storage infers that the site will safeguard the goods stored. That’s how the lawyers see it as well. It’s better business to ensure the safety of stored goods than to have endless litigation.
As a staff member or manager, take charge. Don’t ignore these important points. Your own safety or other staff and customers are at risk if you don’t take security at your site seriously. Knowing your system will make you a more valuable staff member.
Dallas Dogger is CEO of Centreforce IT in Brisbane, Australia. Centreforce IT is the largest installer of access-control, CCTV and individual door-alarm systems in Australasia. For more information, visit www.centreforceit.com.au.