Whitepapers

2011 Self-Storage Kiosk Usage

Posted 3 weeks ago in Whitepaper This Whitepaper provides insight and statistics regarding the use of self-serve kiosks and related technology at self-storage facilities nationwide between Jan. 1 and Dec. 31, 2011. The data analysis draws on four years of information to better demonstrate industry trends. The Whitepaper will ...More MORE INFO

Tenant Protection Advances in New Directions: Designed & Built for Today's Modern Self-Storage Industry, Tailored for Partnership

Posted March 1, 2012 in Whitepaper When implemented correctly, tenant property protection protects customers' goods and becomes a solid revenue-generator for a self-storage operator. With so many programs from which to choose, operators must be aware of the pitfalls, such as the "other insurance" clause, and programs not designed ...More MORE INFO

Recipe for Customer-Service Excellence: Find with care, hire with care, retain with care … repeat

Posted January 3, 2012 in Whitepaper The quality of your customer service directly impacts your company's current and future financial stability and potential. Since the single greatest influence over your customers' experience is the quality of your customer-facing staff, it's imperative to find, hire and retain top-quality talent ...More MORE INFO

Whitepapers

featured links