It’s critical that today's self-storage professionals be tech-savvy. Successful operations invest in management software, mobile technology, online tools, automation, security equipment and other amenities that provide tenant convenience and a higher level of performance and service.
Self-Storage Software 2001Making the right choice
By Barry Morris
concept of "hands-on management" has changed through the years. Before
the advent of technology as we know it today, many business functions, such as
bookkeeping, were done man...
Staying on the Cutting Edge of Technology (For Free)
By R.K. Kliebenstein
recently occurred to me that with the advent of new technology, we all should to
be able to dramatically reduce our office costs. Following are some ways to
Computer BackupsPreventing a customer-relations disaster
By Michael Richards
Have you seriously considered this scenario? It's Sunday morning and the
phone rings. It's your manager. "Hey, boss, the office was broken into and
the computer is gone...
Providing Online ServicesUse the web to get up close and personal with your customers
By Steve Benson
you're not taking steps to offer your self-storage services to customers online,
you're about to be left in cyberdust. Today, more than 83 p...
By RK Kliebenstein
Editor's note: The opinions of this
column are the express convictions of the author. Inside Self-Storage
does not endorse individual products or services of industry suppliers.
From computer bits and bytes...
State of the Industry 2001Will self-storage's good fortune continue?
By Barry Morris
After a slow beginning, the 1990s became a decade of unprecedented prosperity
for the self-storage industry. New properties emerged in many markets, bringing
Early in 1998, Eau Claire, Wis.-based Quayle Computer Concepts entered the national market of self-storage management software with a Windows-based program called the Storage/Warehouse Asset Management Program, or SWAMP. The path to success was...