Technology

It’s critical that today's self-storage professionals be tech-savvy. Successful operations invest in management software, mobile technology, online tools, automation, security equipment and other amenities that provide tenant convenience and a higher level of performance and service.

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ISS Poll: Training Self-Storage Employees on New Technology

Mar 01, 2018

Technology can drastically improve workflow and operational efficiency at your self-storage facility. It can also be confusing, intimidating and infuriating. Hands-on training can alleviate most of the negative aspects to working with technology...

Managing a Self-Storage Facility With a Call-Answering Service

Mar 01, 2018

If your self-storage consistently misses phone calls from prospective renters, a call-answering service could be the solution. Learn about the benefits as well as how to choose a vendor partner.

Live Chat: Will It Work for Your Self-Storage Company?

Feb 26, 2018

Live chat is the preferred method of communication for many online shoppers, including those seeking self-storage. Read why this technology could be good for your business.

ISS Poll: Mobile Conveniences for Self-Storage Customers

Feb 17, 2018

As technology plays an increased role in self-storage management, operators have also begun to provide customers with an array of mobile conveniences, from e-mail notifications to mobile-app tools. Let us know how your self-storage business is...

Sponsored Content

Buzzwords De-Buzzed: 5 Ways Self-Storage Operators Use APIs

Feb 17, 2018

If you’re confused about the term “application programming interface” (API), you’re not alone. But as a self-storage operator, you actually encounter APIs every day. Find out where and how you can embrace the technology to improve your business.

5 Online Tools for a Better Self-Storage Customer Experience

Jan 05, 2018

To be successful, it’s imperative that your self-storage business offers a seamless, consistent online experience. Here are five tools you can use to provide a better interaction with your online presence.

PTI Partners With Banyan Hills Technologies to Provide Self-Storage Core Cloud Platform

Dec 22, 2017

PTI Security Systems, a provider of access-control and security solutions for the self-storage industry, has partnered with Banyan Hills Technologies to bring an end-to-end Internet of Things (IoT) cloud platform to market. IoT is the...

Combating Computer Viruses and Hackers: Keeping Your Self-Storage Data Safe

Dec 19, 2017

When it comes to data breaches, every company is vulnerable, including self-storage businesses. Follow this advice to keep your facility and tenants' sensitive information safe from cyberattacks.

4 Steps to Choosing, Installing and Maximizing a Self-Storage Kiosk

Nov 28, 2017

The implementation a self-service kiosk at a self-storage operation, like any other business initiative, takes owner commitment, planning, manager buy-in and some willingness to change.