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Technology

It’s critical that today's self-storage professionals be tech-savvy. Successful operations invest in management software, mobile technology, online tools, automation, security equipment and other amenities that provide tenant convenience and a higher level of performance and service.

Beyond the Phone: How Today’s Call Centers Can Support Your Self-Storage Operation

Sep 22, 2021

Many self-storage operators reduced staff and embraced technology during the pandemic, and most seem to like the new “business as usual.” Discover how a modern call center can provide ongoing support in this high-tech age. Hint: It goes well...

Self-Storage Security: Leveraging the Expertise of a System Integrator

Sep 14, 2021

Self-storage security is becoming more sophisticated, which makes it challenging to choose and install all the various components. Learn how a professional integrator can help you design and manage a system that’ll be right for your specific...

Self-Storage Software Startup Stora Raises £500K for Expansion in the UK and US

Sep 14, 2021

Update 9/14/21 – Stora has received additional investment from self-storage entrepreneur David Milton. The undisclosed amount will triple his stake in the company, according to a press release...

Digital-Housekeeping for Self-Storage Operations: Keeping Your Virtual Assets in Shape

Sep 11, 2021

You likely spend many hours each week maintaining your physical self-storage property, but what about your digital landscape? When’s the last time you cleaned up your computer files and online accounts, or updated your internet security? Here are...

Automating Your Self-Storage Facility? If You Aren’t Ready to ‘Go All the Way,’ Try This Practical Advice

Sep 01, 2021

The self-storage industry is enjoying a technology explosion, and many facility operators are eagerly implementing new tools to better serve customers. One area of particular focus has been automation; but while there are many benefits to...

Hummingbird Self-Storage Software by Tenant Inc. Integrates With XPS Call-Center Services

Sep 01, 2021

Tenant Inc., a developer of real estate technology, has created an application programming interface (API) between its Hummingbird property-management software and the call-center services provided by XPS Solutions. The API will create a ...

Don’t Panic! Getting the Technical Support You Need for Your Self-Storage Management Software

Aug 31, 2021

When your self-storage software goes awry, your first instinct might be to panic; but don’t. There are plenty of industry resources to help you solve any malfunctions you encounter. Follow this advice to get the technical support you need.

PTI Security Systems Integrates With Property-Management Software Self Storage Manager

Aug 31, 2021

PTI Security Systems, a provider of access-control and security solutions for the self-storage industry, announced an application programming interface (API) with cloud-based property-management software Self Storage Manager through its access...

UK Self Storage Association Teams With Authorities to Crack Down on Storage of Illegal Goods

Aug 13, 2021

The Self Storage Association of the United Kingdom (SSA-UK) has partnered with government and law-enforcement agencies in an effort to reduce the amount of counterfeit and illicit goods stored inside self-storage units by tenants. The campaign...

Using Online-Chat Technology to Shape the Self-Storage Customer Experience

Aug 10, 2021

Even if your self-storage website is superb, customers may still have questions. To provide the information they need and experience they desire, offer them an additional communication method via online chat. Here’s an overview of options...