Technology

It’s critical that today's self-storage professionals be tech-savvy. Successful operations invest in management software, mobile technology, online tools, automation, security equipment and other amenities that provide tenant convenience and a higher level of performance and service.

Self-Storage Talk Featured Thread: Using Online Rental Tools During COVID-19

Jul 07, 2020

While many self-storage operators have offered customers the ability to rent units online in the past, this service has seen a huge uptick in use since the coronavirus pandemic began. Online rentals not only allow new tenants to practice social...

E-SoftSys Integrates Self Storage Manager Software With Veritec Revenue-Management System

Jul 01, 2020

E-SoftSys LLC has integrated its Self Storage Manager (SSM) software with VRMS, a revenue-management system offered by Veritec Solutions. Facility operators with SSM can now use VRMS to manage prices and customer rentals. The integration allows...

Updating the Self-Storage Management Model: An Automated, Two-Silo Approach

Jun 28, 2020

A self-storage operational model that involves a single manager handling all tasks at each property is outdated and risky. An owner proposes a new approach that leverages automation and separates customer- and facility-focused tasks for better...

Storage Commander Releases Online Self-Storage Software Platform

Jun 25, 2020

Storage Commander, which provides property-management software for the self-storage industry, has released Storage Commander Online. Device-independent, the product allows facility operators to access their software from any Internet browser...

Tenant Inc. Introduces Mariposa Touchless Technology for Self-Storage Facilities

Jun 24, 2020

Tenant Inc., a developer of real estate technology, has introduced Mariposa, a website technology that allows customers to rent self-storage units online. It integrates with the company’s existing property-management software, Hummingbird...

Improving the Self-Storage Customer Experience With CRM Technology

Jun 20, 2020

Improving the customer experience should be a priority for all self-storage operators, not just those in busy markets. Learn how CRM (customer relationship management) technology can automate many tasks, modernizing your operation while improving...

Automated Self-Storage Facility Opens in Vestal, NY, With a Focus on Contact-Free Rentals

Jun 16, 2020

A new automated self-storage facility opened in Vestal, N.Y., this month, offering a contact-free rental experience. Vestal Storage at 3201 Stewart Road allows customers to rent, pay for and move into their units using their mobile phone. Though...

Inside Self-Storage 2020 COVID-19 Digital Issue

Jun 15, 2020

This Inside Self-Storage Digital Issue, with a focus on "Remaining Relevant in a Time of Crisis: Strategies to Adapt and Succeed Around COVID-19," explores how the self-storage industry has been impacted by the coronavirus and advice to help...

Adopting Smart Technologies to Improve Self-Storage Operation and the Customer Experience

Jun 13, 2020

Smart technology provides many benefits to self-storage operators and users, yet many in the industry are still reluctant to adopt it. Overcome your hesitation by understanding how these tools work and how to choose which ones could be right for...

Integrating Self-Storage Technology Systems for Operational Improvement

Jun 06, 2020

Technology can be a blessing and a burden, but integrating disparate systems through your management software can improve self-storage operation and provide peace of mind.