The coronavirus pandemic has driven wide-spread use of technology across the self-storage industry, but knowing what tools are right for your own operation can be tricky. In this “Sounds of Storage” podcast, Inside Self-Storage (ISS) Contributing Editor Tony Jones speaks with Kristi Adams, vice president of marketing for OpenTech Alliance Inc., about the ways in which technology is changing the business. She discusses the types of solutions that are gaining the most favor with facility operators, how to determine if a product or service is right for your unique situation, future areas of focus, and more.

OpenTech is a Phoenix-based provider of self-storage kiosks, call-center services and other technology. It provides several models of Insomniac self-serve kiosks as well as a range of industry rental solutions including the Insomniac Live! Call Center, Insomniac Online Web and mobile applications, LiveAgent! software products, and the Insomniac ILock Security System, all available through the company's self-storage cloud.

Duration: 10 minutes, 40 seconds

To learn more, access the hundreds of free resources on our Technology topic page. For additional insight, browse the related products in the Technology and Day-to-Day Management categories of the ISS Store. To hear additional installments in the “Sounds of Storage” series, visit the ISS podcasts page.