XPS Solutions, a provider of digital sales and marketing support for the self-storage industry, has completed an integration with SSM Cloud facility-management software from technology firm Self Storage Manager Inc. (SSM). The move gives SSM customers access to the full suite of XPS products and services including remote management, RentUp call-center program, MyStorPal mobile app, autopay, reputation management and more, according to a press release.
“We are most excited about this enhanced integration with our long-term partners at SSM,” said John Traver, CEO of XPS. “This integration is another investment in a path that leads us all to a more seamless tenant experience.”
“Remote management and contactless transactions have both been key requirements of operators within the self-storage industry in recent years,” said Rohan Shenoy, president of SSM. “With this integration, self-storage operators are able to not only use a full suite of operator and customer-facing solutions, but they’re also able to obtain metrics that can further enhance both their lead-to-lease and collections processing.”
SSM produces facility-management software for self-storage facilities that offers customer-relationship-management and call-tracker modules, online reservations and rentals, and other features.
Based in Richardson, Texas, XPS provides call-center services and sales support for self-storage operations. The company offers digital call recording, lead tracking, Web-chat support, search engine optimization, Web hosting, data analysis and other services.