SiteLink, which provides cloud-based facility-management software and payment-processing services for self-storage operations, has added new options for automatic billing and tenant invoicing to its offerings. Operators can choose between several batch-processing procedures based on their needs, including automatic and “set-and-forget” overnight billing options that work in the background, according to a press release.
“Operators can process auto-pay credit cards and invoices behind the scenes automatically in SiteLink,” the release stated. “Once enabled, there is no need to review and click a button each day on your batch-processed credit cards and invoices. Users can continue with other daily tasks while SiteLink completes the work behind the scenes.” Customers will be notified via e-mail with a list of any failed transactions.
Batch processing can be set up for auto-billing credit cards and automated clearing house (ACH) accounts. Operators can also choose to e-mail receipts to tenants based on their preferences and opt to charge fees. Scheduled move-outs can be included in credit card/ACH auto-billing if desired. Transaction limits can be set to provide special attention to large account balances instead of automatically processing through autopay, according to the release.
If desired, operators can still choose to manually review invoices and auto-payments in Web Edition or myHub before they are batch-processed each day.
Founded in Raleigh, N.C., in 1996, SiteLink offers cloud- and Windows-based self-storage management software as well as built-in, in-house payment processing. Its software integrates with dozens of technology partners’ services including call centers, insurance, kiosks, mobile devices, websites and other platforms. Sitelink was acquired in March by online self-storage marketplace SpareFoot.