XPS Solutions Launches ‘Ask the Xperts’ YouTube Channel for Self-Storage Professionals

May 20, 2024

1 Min Read

XPS Solutions, a provider of call-center solutions and sales support for self-storage operations, has launched a new industry YouTube channel called “Ask the Xperts.” Videos will include interviews with self-storage veterans, who will share their advice, personal stories and unique perspectives, according to a recent company newsletter. 

Currently available videos were recorded during recent industry conferences and tradeshows. In the first installment, Shannon Charbonneau, vice president of client services for XPS, interviews Jim Mooney Jr., vice president of operations for Freedom Storage Management, and Paul Reickart, regional manager for CW Investments and Neighborhood Self Storage. They discuss the importance of never missing phone calls from customers and share their strategies.

Charbonneau also interviewed Donna Morgan-Esquibel, outside sales for StorageAuctions.com, which provides an online-auction platform. Morgan-Esquibel talks about how the role of the self-storage operator has changed.

In the third video, XPS Client-Solutions Manager Sherry Miller interviews Chad Lundberg, managing partner for The Storage Group, and Max Valloton, owner of Gate 5 Self Storage. They talk about challenges they’ve faced as facility owners and how they overcame them.

XPS plans to add additional content in the coming months.

Established in 2000 and based in in Richardson, Texas, XPS provides digital sales and marketing support for the self-storage industry. Services include digital call recording, lead tracking, Web-chat support, search engine optimization, Web hosting, data analysis and others.

These are minimal on advice and big on how awesome XPS is! There’s some info that viewers might benefit from, but these are just infomercials. It looks like the three available were all recorded at SSA. But the newsletter says they recorded at our show, too, so I added it.

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