The 3 Characteristics to Seek When Hiring a Self-Storage Manager and Why They Benefit the Bottom Line

Hiring the right manager for your self-storage facility is crucial, as they can truly make or break the business. A good one won’t only handle day-to-day operation, they’ll help you maximize revenue and perfect the customer experience. However, getting the right fit can be a challenge, as the role requires a unique blend of skills that aren't always easy to find in a single candidate. In this video, industry owner and consultant Ben Burkhart shares three characteristics he always seeks in his new hires and how those traits contribute positively to the operation’s bottom line. Learn what he feels is a “brilliant” self-storage manager, why you really need one, and how you can protect your investment by keeping the right one in place.