Finding Balance: A Candid Discussion About Fair Compensation for Self-Storage Resident ManagersFinding Balance: A Candid Discussion About Fair Compensation for Self-Storage Resident Managers
January 29, 2025

Hiring a resident manager or couple to oversee a property was once common practice in the self-storage industry. While it has fallen out of favor over the years, there are still some properties using this model in which the employee lives and works on site. While there can be numerous benefits for the manager as well as the business and its tenants, it can be tricky for owners to determine fair compensation in these cases. Should housing be provided as part of the overall package or offered separately? If the latter, should it be discounted? How do you handle utilities like electricity, oil, gas, water, trash and internet? What do you do if there’s a dispute? Members are hashing it out in this thread on the Self-Storage Talk online community. Read what they have to say and add your thoughts to the conversation, especially if you work as a resident manager or have employed one!
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