San Diego Self Storage Supports Nativity Prep Academy

San Diego Self Storage is the title sponsor of the fifth annual Nativity Prep Academy Golf Classic. “A Day at Maderas Golf Club” will be held on Sept. 23. Proceeds from the event will benefit at-risk youth enrolled at the academy. Additional sponsorships are available.
A donation of $250 per person includes a round of golf, cart rental, a box lunch, a contest for prizes, a buffet dinner after the tournament, a raffle and silent/live auctions. Contests include “hole in one,” “longest drive” and “closest to the pin.” Non-golfing family and friends are invited to participate in the cocktail reception and dinner beginning at 4:30 p.m.
This is the second year that San Diego Self Storage has served as the event’s title sponsor. The sponsorship helps the academy raise approximately 20 percent to 25 percent of the school’s operational budget, according to storage-facility partner J. Terry Aston. Last year’s tournament raised $260,000.

"We have a very strong corporate philosophy of enhancing the communities we serve with our self storage facilities," Aston said. "We are particularly impressed with the school’s extended-day schedule, where children can remain on campus to get additional instruction and participate in athletic, artistic or computer-based activities."

Nativity Prep combats a 50 percent local high school dropout rate. Its model includes a 10-hour school day, summer school, small classes, family counseling and numerous field trips. In 2005, the school’s inaugural eighth-grade class had a 100 percent acceptance rate into top high schools; 85 percent earned scholarships to private high schools.

Founded in 1972, San Diego Self Storage is one of the largest self-storage providers in San Diego County, with a network of 18 local facilities and additional sites in Los Angles and Orange County.

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Bermuda to Get New Self-Storage Facility in Spring 2010

A new state-of-the-art self storage facility will open in Bermuda in April 2010. Island Self Storage Ltd., part of the Mill Reach Properties site in Pembroke Parish, will have 297 climate-controlled units and 20 wine-storage units. It is the brainchild of entrepreneur Don Mackenzie, chairman of New Venture Holdings Ltd., and business consultant Glen Smith, president of Island Solutions (Bermuda) Ltd.
The storage facility is part of a large warehouse being built on the site of a former car-storage business. Mackenzie said his market research shows a need for the service from local residents and businesses as well as visitors from overseas.
Smith, who has worked with MacKenzie for many years and has expertise in the area of business building and logistics, is charged with developing and designing the new project. Drew Mulderig is responsible for the information-technology side. The facility is being built by Correia Construction Company Ltd., with humidity-control solutions to be installed by Air Care Ltd. Marketing will be handled by Aardvark Communications Ltd.
Source: The Royal Gazette, Island Self Storage aims to fill gap in the market

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Police Raid Storage Unit of Michael Jacksons Doctor

This week investigators raided a Houston self-storage unit belonging to Dr. Conrad Murray, the cardiologist who attempted to revive Michael Jackson on the day he died. The issuance of search warrants for the storage unit as well as the doctor’s Houston office confirms that the inquiry into Jackson’s death has become a criminal investigation, according to an article in The New York Times.
The Los Angeles Police Department is investigating Murray on suspicion of manslaughter. Upon searching the Armstrong Medical Clinic where Murray worked, investigators found receipts for a unit at Eighteenth Street Self Storage. Evidence collected at the unit included computer hard drives, CDs and documents, one of which is a medical-suspension notice from a local hospital.
The storage-facility manager’s husband, Charles Lyon, said in a phone interview with the Times that Murray rented the unit on April 1 under the name of Acres Home Heart Vascular Institute. When he and his wife were presented with the search warrant from Houston PD, he cut the lock on the unit so they could enter.
Murray worked in California, Nevada and Texas, and was one of several doctors interviewed in connection with Jackson’s death. He was recently hired by Jackson to attend to him during a 50-concert tour.
Source: The New York Times, Manslaughter Inquiry Into Jackson’s Doctor

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New Website

O’Neil Software Inc. launched a newly designed website at that provides customers, potential customers and those interested in getting into the records-management business with information on the industry as well as the company’s products and services. The new site includes a blog, written by Ian Thomas, vice president of business development; press releases announcing O’Neil’s product and service developments; articles that have been published by O’Neil in various trade journals; customer case studies; a company e-newsletter that includes industry news, tips and business ideas; and Strategic Partner conference news that covers venue dates and details and descriptions of past events. The site also features a user forum for O’Neil customers.

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U-Store-It Uses inContact at National Sales Center

National self-storage company U-Store-It Trust has contracted inContact Inc. to provide a contact-center platform and network-connectivity products for its national sales center. InContact’s platform will integrate with customer-relationship-management technology from to provide sales agents with real-time access to customer and facility data. The platform includes an Automated Call Distributor with skills-based routing, Computer Telephony Integration, and Interactive Voice Response with speech recognition, among other features.
The inContact platform is currently in use at approximately 600 contact centers worldwide.
U-Store-It Trust is a self-administered and self-managed real estate investment trust. The company provides self-storage in all 50 states through its 384 company-owned facilities and the U-Store-It Network, which consists of approximately 263 third-party locations.

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Oakland Self Storage Sold for $3.95M

Oakland (N.J.) Self Storage at 21 Raritan Road was purchased by Access Self Storage for $3.95 million, or $132 per square foot. The 30,000-square-foot facility was built in 2006. An undisclosed broker represented the seller, and the buyer was not represented in the deal.
Source: CoStar Group, Self Storage Bldg. Sells for $4M in Oakland

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Social Networks 101: Using Personal Tools to Be Business Competitive

Most people are familiar with the term “Web 2.0,” which refers to a second generation of Web development and design that focuses on fostering social networking via the Internet. Innovative companies are beginning to embrace Web 2.0 as a way to enhance communication, information sharing and collaboration, thereby allowing them to work smarter rather than harder.

The business use of Web 2.0 represents a new trend called “Business 2.0.” Aside from being the name of a defunct magazine, Business 2.0 is about using the new Web-based social-networking applications—many of which were originally created for personal use—in a way that fosters teamwork, customer touches, and internal and external collaboration in a low-cost seamless way.

Unfortunately, many businesses feel that Web 2.0 and social networking are for the younger generation and a waste of time when used by employees. However, once you understand the power of these applications and how to use them in your company, you’ll quickly find they can be invaluable tools to boost your bottom line. Following is an overview of the best Business 2.0 tools.

Personal Tools With Business Applicability


Personal use: Facebook enables you to connect and share with the people in your life. Users can join networks organized by city, workplace, school and region to connect and interact with others. People can add friends, send messages and update their personal profiles to notify friends about themselves.

Business 2.0 use: Large organizations can connect all employees or members with Facebook. Some are finding an added advantage of using an internal, secure version of Facebook. This has helped organizations dramatically increase internal networking and collaboration.

Ask yourself: Could we use Facebook, or our own internal version, to get people to collaborate at a higher level?


Personal use: Twitter is a micro-blogging service that asks users: What are you doing? It allows friends, family and co-workers to communicate and stay connected through the exchange of short, quick answers using up to140 characters per message. Senders can restrict delivery to those in their circle of friends or co-workers. Users can receive updates via the Twitter website or other social-networking sites such as Facebook.

Business 2.0 use: Business users could change the question to: What problem are you trying to solve? Several companies have used this as a fast way to solve problems. Hotels, airlines and airports are using Twitter to pitch services, travel updates and respond to travelers needs.

Ask yourself: Could we use Twitter to solve problems faster within our organization or for our customers?


Personal use:Wikipedia is a free, online encyclopedia people can use to find information on virtually any topic. Anyone can edit the content.

Business 2.0 use: A large manufacturing company with engineers around the world increased problem solving and collaboration by creating an internal, secure version of Wikipedia for sharing information on parts and service offerings as well as repair and maintenance instructions. Retailers and suppliers could create a version of Wikipedia to foster education and training as well as enhanced information sharing.

Ask yourself:Could we create an internal version of Wikipedia to foster better information and knowledge sharing?


Personal use: YouTube is a video-sharing website where users can upload, view and share video clips. The site displays a wide variety of user-generated video content as well as movie clips, product demonstrations and commercials. Unregistered users can watch videos, while registered users can upload an unlimited number of videos.

Business 2.0 use:Businesses are posting humorous commercial videos to generate interest in products with great success. The more entertaining it is, the more people watch it. Business partners could create a YouTube-like channel for the purpose of educating and training.

Ask yourself:Could we enhance our marketing efforts as well as general communication by using YouTube?


Personal use: Digg is a social news website made for people to discover and share content from anywhere on the Internet by submitting and accessing links and stories. Voting stories “thumbs up” or “thumbs down” is the site's cornerstone function, respectively called digging and burying.

Business 2.0 use:Many organizations have found this to be a good way to track the most interesting advances in technology or the most useful business news. Large organizations can create their own internal version for sharing what employees consider to be the most useful information.

Ask yourself:Could we use Digg, or our own internal version, to get people to share their most interesting and valuable Web-based information with each other?


Personal use:Delicious is a social-bookmarking Web service for storing, sharing and discovering Web bookmarks. It uses a non-hierarchical classification system in which users can tag each of their bookmarks with freely chosen index terms.

Business 2.0 use:Business users can share their most useful websites with co-workers or business partners. If a customer purchases a product, sellers could share relevant bookmarks that keep the customer coming back for more information and hopefully more products.

Ask yourself:Could we use Delicious to share important new websites faster within our organization or with our customers? 

Visual Communications

Personal use:visual communications, unlike traditional video conferencing, uses your desktop, laptop and, soon, your smart phone, to hold a quick, anytime, anywhere video conference with one or more people. Travelers who must be away from home are using their laptops in hotel rooms with broadband access and free software such as Skype and AIM to communicate with family and friends and enhance their personal connections.

Business 2.0 use: Businesses are discovering the power of visual communications to enhance the connection with their sales force, business partners and customers.

Ask yourself: Could we use visual communications to enhance communications internally and externally?

Purely Business 2.0 Tools


A Wiki is a collaborative Web page or collection of Web pages designed to enable anyone to create a quick Web page that allows visitors to search the Wiki’s content and edit the content in real time, as well as view updates since their last visit. Wikis are often used to create collaborative websites and power community websites. On a moderated Wiki, owners review comments before additions to the main body of the topic. Additional features include calendar sharing, live AV conferencing, RSS feeds and more.

Ask yourself: Could we use Wikis to enhance internal and external collaboration?


LinkedIn is a business-oriented professional-networking website for exchanging information, ideas and opportunities. There are more than 35 million registered users spanning 170 industries actively networking with each other. For example, large insurance companies use LinkedIn to foster networking with their independent sales representatives. Human-resource professionals from all over the world could use LinkedIn to share best practices.

Ask yourself: Could we use LinkedIn to expand our organizational network for enhanced knowledge sharing?

Cloud Computing and Software as a Service

In cloud computing, some or all of the storage, software, IT processes and data-center facilities you use can exist on your provider’s server, which is maintained and cared for by your provider, giving you 24/7 access from any device anywhere. The cost of upgrading hardware and software, maintenance and associated IT-labor costs can be dramatically reduced or eliminated.

Currently, the ideal organization would be any size company that’s facing big investments in computing and communications infrastructure. For example, can give you an entire e-commerce backend. Software as a Service (SaaS) such as has a CRM package, SciQuest has a spend-management package, and Google, Microsoft and others have a suite of offerings.

Ask yourself:Could we use cloud computing and software as a service to streamline our IT needs?

Gaining a New Competitive Advantage

By reframing the use of social-networking technology, companies can increase communication, collaboration, problem-solving and competitive advantage with little cost. Remember, many of these tools are free or nearly free, making them accessible to even the smallest businesses. Therefore, the sooner you embrace Business 2.0 and put it to work for you, the faster you can penetrate new markets and win the lion’s share of business.

Daniel Burrus is the CEO of Burrus Research and author of six books, including Technotrends. Burrus monitors global advancements in technology-driven trends to help clients better understand how technological, social and business forces are converging to create enormous, untapped opportunities. For more information, visit

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Man Who Stored Drugs in Unit Gets 14 Years

A man who stored drugs in a Silver Spring, Md., self-storage unit has been sentenced to 14 years of imprisonment and three years of supervised release for possession and intent to distribute, according to an article in The Washington Post. Steven Hess, 41, was found in possession of 86.32 liters of 1,4-butanediol, which is similar to the date-rape drug GHB, and 124.7 liters of gamma butyrolactone. Hess’ co-defendant, Mark Hawkins, 26, pleaded guilty to the same charges and faces sentencing on Aug. 12.
Source: The Washington Post, Silver Spring Man Gets 14 Years for Drug Possession

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Early-Bird Deadline Approaches for Self-Storage Expo in Washington, D.C.

The early-bird discount registration rates for the Inside Self-Storage World Expo in Washington, D.C., expire on July 31. The event will take place at the Gaylord National Resort & Convention Center during Oct. 5-8. By registering before next Friday, attendees will save $180 on the Education Package, $25 on the Expo-Hall Package, and more than 30 percent on each of four add-on intensive workshops.

The Education Package includes access to 27 educational seminars, the exhibit hall, and five networking events. The show’s exhibit hall will feature more than 70 of the self-storage industry’s top suppliers representing a highly diverse range of products and services. The add-on workshops are:

  • Sales and Marketing Boot Camp, presented by Tom Litton
  • Legal Learning Live, presented by Jeffrey Greenberger
  • Developers Seminar, presented by RK Kliebenstein
  • Management Workshop, presented by Joe Niemczyk

Created for self-storage owners, managers, developers, investors and suppliers, the ISS Expo comprises four days of educational seminars, product and service exhibits, and networking opportunities. With a theme of “Today’s Challenges Are Tomorrow’s Profit,” the event focuses on strategies for generating revenue and perfecting business branding in a demanding economic environment. 

To learn more and take advantage of early-bird registration rates, visit


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Public Storage to Release 2Q 2009 Earnings Results

Public Storage Inc. will release its second-quarter 2009 earnings results on Aug. 6, and a conference call to discuss the results will take place on Aug. 7 at 1 p.m. ET. The phone number to participate in the call is 866.406.5408 for domestic callers and for international 973.582.2770. The conference ID number is 18935172. A simultaneous audio webcast can be accessed under the “Company Info” and then “Investor Relations” pages at
A replay of the call will be available through Aug. 21. The phone number to access the recording is 800. 642.1687 for domestic callers and 706.645.9291 for international callers. The conference ID number is the same as above. The webcast will archived on the Investor Relations page.
Based in Glendale, Calif., Public Storage is a real estate investment trust that primarily acquires, develops, owns and operates self-storage facilities. At March 31, the company had interests in 2,010 self-storage facilities in the United States and another 183 facilities in Europe.

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