Firing your self-storage manager is never an easy decision, especially if he’s a recent hire; but it’s sometimes the only sensible option. The person you invested time, money and energy to find, onboard and train may have looked great on paper and interviewed well. He may have ticked all your boxes and passed all your tests. But in the end, he must be a good fit for your business and able to perform. Facility owner and investor Jon Griffeth, aka “The Storage Guy,” shares his firsthand story of a new hire gone wrong. Hear what led him to terminate a manager after only three weeks, how he handled the situation and what he learned from the experience.