Inside Self-Storage is part of the Informa Markets Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Strange But True Self-Storage Tales by Industry Veterans Carol Mixon-Krendl and Sue Haviland

Anyone who thinks a self-storage operator’s job is routine or boring doesn’t understand this business. Owners and managers regularly encounter the unexpected. Sometimes it’s something merely weird, other times it’s startling and downright scary. Often, it’s hard to believe it’s happening on a storage property! In this video, the first of a three-part series, industry management experts Carol Mixon-Krendl, owner of SkilCheck Services Inc., and Sue Haviland, owner of Haviland Storage Services, share surprising things they’ve seen at facilities over the course of their careers. Beyond the entertainment value, you might get tips for what to do if these strange things every happen to you!

Hide comments


  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.