Self-storage managers often view facility maintenance as a necessary evil … a nuisance. But it actually impacts crucial areas of operation including curb appeal, safety, security and the customer experience. It also affects property revenue and value, and that trickles down to everyone who works at the site. If you want to protect the business and your personal income, check out this video tutorial from industry and consultancy and management firm Self Storage Science LLC. It explains the important of various asks, what to look for during facility walk-throughs, and what’s expected on a daily and seasonal basis. Watch to ensure your upkeep checklist is complete!