Can you truly automate a self-storage facility? Well, yes and no, according to AJ Osborne, owner of Keylock Storage and YouTube channel “Cashflow 2 Freedom.” In this video, he explains why the term “unmanned storage” isn’t quite accurate. And while there are many advantages to leveraging technology at your site, self-storage will never be a “set and forget it” business. AJ highlights the things you can and should do to add automation, the role staff still plays, and why online services are integral. Take these pointers into consideration if this operational platform is on your agenda.