There are several ways for a self-storage business to go “sideways,” creating problems for owners and investors, not to mention onsite staff; but thankfully, that outcome is usually avoidable. In this video, industry owner and author Mark Helm reveals five important lessons that many operators learn the hard way, plus the remedies to help you avoid these headaches. He touches on operational philosophies, areas of the business that require close monitoring, ways to minimize liability exposure and more. Watch it now, so you don’t have to feel the pain!