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This channel is your online stream for all types of industry video, from expert insights to how-tos to facility events and much more. Self-Storage TV is your place to see what’s hot and happening in the business. Facility experts are invited to submit their own videos at any time. For instructions, visit http://marketing.insideselfstorage.com/submit-video.html.
So, you’re moving and stacking stuff in your garage when you hear a disconcerting crunch, then something rattling or clinking around inside one of the boxes. That’s never good. As anyone who has ever literally felt “the bottom fall out” can tell...
Today’s customers are seeking more choices when it comes to their storage needs, and operators are striving to meet the demand. New business models have sprung up in recent years including valet-style, by-the-bin storage and neighbor-to-neighbor...
Like many self-storage pioneers around the globe, Aric Austin stumbled upon the industry after he was unable to find a place to store his personal items in Vietnam. Two years later, he opened MyStorage in Ho Chi Minh. It’s the first full-service...
Decisions, decisions. These days, it’s more like tough decisions and tougher decisions. Since the beginning of the coronavirus pandemic, self-storage operators have grappled with how to handle tenant delinquency, but there are important legal and...
Few things create an “Awwwww” moment faster than seeing a child light up in delight, and staff at STORExpress get to witness this wonder on the regular thanks to a companywide dedication to community service. Employees from the operator’s 13...
You’re probably sick of hearing about how self-storage operation has changed since the coronavirus pandemic (sorry for the horrible pun), but it’s true: Managing a facility is different now and may be for a long time to come. Perhaps forever! If...
Self-storage operators have been extremely compassionate with customers during the coronavirus pandemic, particularly tenants who face financial hardship due to the virus. Though practices like waiving late fees, offering payment plans and...
Compassion has been a critical trait for many businesses during the coronavirus pandemic, self-storage included; but this display by England facility operator The Space Program is pretty out of this world. In her heartfelt message, managing...
Media attention can be a great thing … if it’s positive. If it’s because of a break-in at your self-storage facility or an unhappy customer who runs to the local “On Your Side” news crew, that’s a whole different ball of wax. Yes, bad things can...
Forget the negative news for a few minutes. Despite the coronavirus pandemic and its many ramifications, self-storage has had a positive story to tell thanks to being an essential business and the ability to help customers during a taxing time...