Self-Storage Owner Relays Operational Challenges and Solutions for Remotely Managed Facilities

June 6, 2024

The operation of any self-storage facility can come with trials and tribulations. Now imagine you’re running several properties remotely. This management approach has many benefits but can also be layered with additional complexity. In this video, an owner who’s well-versed in an automated business model shares the challenges he’s faced and how he’s overcome them. Matt Markham, director of business development for CCStorage, interviews Ritchey Johnston, who has five locations in Pennsylvania. He explains the role technology plays in remote facility management and offers peer-to-peer advice to those looking to capitalize on this industry trend.

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