OpenTech Alliance Inc., a Phoenix-based provider of self-storage kiosks, call-center services and other technology, has developed an Internet of Everything (IoE) platform-enabled access-control system that will be the first of a next-generation group of products designed for IoE, an open-architecture-based platform that allows vendors to develop their own technology integrations. The centralized, intelligent access solution will be called INSOMNIAC CIA and available in February, according to a press release.
The cloud-based access-control system is designed specifically for self-storage and can be used without a PC at a facility. “The system gives operators total control of one to thousands of facilities with a mobile-friendly administration portal using any Internet-connected device, including PC, Mac, tablets or smartphones,” the release stated. “The portal provides secure, real-time diagnostics, data visualization and reporting insights into what is happening at a facility at all times, from anywhere in the world.”
“The product was designed to address the largest pain points self-storage operators have with existing solutions, including reliance on old-school PC technology, skyrocketing pricing, lack of centralized data and control, limited technical support, and no long-term hardware warranty,” said Jon Loftin, vice president, who’s leading the IoE project. “We know the industry is anxious to move off their old technology, so we are offering customers the ability to pre-order their systems with a 100 percent refundable deposit.”
INSOMNIAC CIA will include a hardware warranty, software subscription, unlimited telephone support and the Storage Genie mobile app, which offers a “no touch” feature that allows tenants to access a self-storage facility without having to punch in a keypad code or pull out their smartphones, according to the release. OpenTech also plans to integrate its IoE system with its LiveAgent! call-center application.
“We are very lucky to have Jon leading our IoE platform effort,” said Robert A. Chiti, president. “He has over 25 years of experience in the access and control arena, and it is his experience and leadership that have made it possible for OpenTech to deliver such a dramatically advanced solution. We are all excited to see what he comes up with next.”
OpenTech provides several models of INSOMNIAC self-serve kiosks as well as a range of self-storage rental solutions including the INSOMNIAC Live! Call Center, INSOMNIAC Online Web and mobile applications, LiveAgent! software products, and the INSOMNIAC ILock Security System, all available through the company's self-storage cloud.