Inside Self-Storage (ISS) and Tenant Property Protection (TPP) have released a new publication titled, “2017 Case Study: What Happens When the Unexpected Happens.” The free downloadable PDF chronicles how self-storage tenant losses were covered after a fire destroyed 313 units at Money Saver Mini-Storage in Portland, Ore.
The study provides an overview of the incident and how insurance claims were handled. It includes interviews with executives from the operator's management company, Storage Partners, as well as information on how property-protection programs can benefit self-storage operators and tenants.
This and other case studies can be downloaded from the Whitepapers page of the ISS Resource Center. Other recent publications, including case studies on transforming an underperforming storage facility, leveraging cloud storage and using mobile technology, can be downloaded from the same page.
Headquartered in Peoria, Ariz., TPP partners with self-storage operators nationwide to provide protection of tenant goods while enabling additional facility revenue.
For more than 26 years, ISS has provided informational resources for the self-storage industry. Its educational offerings include ISS magazine, the annual ISS World Expo, an extensive website, the ISS Store, and Self-Storage Talk, the industry’s largest online community.