Boxbee Inc., which launched in 2012 as an app-based startup specializing in valet self-storage services, has sold the storage operation and changed its business model to serve as a software provider. The company will now offer a proprietary software platform to other entrepreneurs who wish to offer pickup and delivery storage services. Kristoph Matthews, founder and CEO, sold the valet-storage business to records-management and document-storage firm Iron Mountain Inc. earlier this year, according to a press release.
Still in beta testing, the Boxbee platform will allow businesses to create and run their own valet-storage business. "Just as customers have come to expect on-demand levels of service in all areas of their lives, the self-storage industry, too, is rapidly evolving with on-demand pickups and deliveries," Matthews said. "For most storage entrepreneurs, managing on-demand pickups and deliveries requires expensive and complicated software. We make that part easy and affordable."
The platform includes a branded website where storage customers can sign up for service, schedule pickups and deliveries, maintain their accounts, and view a personal catalog of stored items. An administration website enables the operating company to manage customer accounts, billing, and logistics for ground transportation and warehouse staff, the release stated. The package also includes a mobile app for drivers to see their appointments, customer information and routes; and a mobile app for warehouse staff to barcode, track and manage stored items.
Since changing its business model, Boxbee has added a team of product managers, sales staff and software engineers. It also has hired former Etsy executive Dev Tandon as chief operating officer. Tandon led the development of Etsy Wholesale, the company’s business-to-business marketplace that connects sellers with small boutiques and large retailers, according to the release.
"I build tools that help entrepreneurs compete with the big guys in established industries, and that's exactly what we're doing at Boxbee,” Tandon said. “Anyone who wants to be their own boss but doesn't want to be an Uber driver or own a fast-food franchise now has another choice. Now, all you need is some space, some wheels and Boxbee to get into the storage business and offer customers in your community a robust storage service with on-demand pickup and delivery."
Based in New York City, Boxbee is backed by several technology investors including Floodgate Fund LP, Google Ventures, Lucas Venture Group and Metamorphic Ventures.