Customer Service and Experience
PhoneSmart Creates Role-Play Helpline, Adds Spanish Call Group
Suppliers and ProductsPhoneSmart Creates Role-Play Helpline, Adds Spanish Call GroupPhoneSmart Creates Role-Play Helpline, Adds Spanish Call Group
PhoneSmart created a new sales-training technique: the role-play helpline. It also added a Spanish call-group option for its call-center clients.
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