Flooring: Make sure all walkways and hallways are clear of debris. Be mindful of inclement weather and maintenance activity, which can result in slippery floors. When appropriate, post warning signs in prominent locations.

Doorways: Ensure all building and unit doors close properly, and that none are blocked by maintenance equipment, trash or tenant goods—especially emergency exits.

Stairwells: Check these often. Nothing should ever block or be spilled on the stairs. Also, perform regular spot checks to ensure lights function properly. Nothing good will come if a customer suddenly finds himself in darkness while navigating the stairs.

Grounds: Regularly inspect downspouts, cladding and any other building components that may come loose. Examine sidewalks and pavement for uneven surfaces, holes and debris. Check perimeter fencing for gaps. If your facility gets snow, have a plan for clearing it from walkways and the parking area, and for salting or sanding walkways and drive aisles.

Lighting. Ensure all lights work properly. If you aren’t sure whether there’s enough illumination inside and outside to ensure safety, consider having an expert do an evaluation.

Security equipment. It’s imperative that video cameras, gates and any other components are in working order. Cameras should be clean and have a clear line of site. Make sure the video recorder works. Ensure emergency gate codes and alarms are operational.

Emergency lighting: In the event of a power outage, backup lighting can be a lifesaver, as it illuminates common areas and exit paths.

Directional signage: Doors and exits must be clearly marked. Take a page from the hotel playbook and post “You Are Here” floor maps at entrances and elevators to show tenants their location and the appropriate emergency-exit path. Also, post clear signage with exit directions, keeping in mind that many safety doors lock behind people as they move through the property.

Fire extinguishers: These must be properly inspected and tagged. Ensure they’re in their proper locations, with no damage to protective plexiglass. Some municipalities have tight rules on extinguishers and fire-sprinkler systems, so make sure your facility is up to code.

First-aid kit. Every office should have a good one. Make sure it’s fully stocked and that the contents haven’t expired. Replace any out-of-date items immediately.

Entry gate: If you don’t already offer mobile-app entry, now may be the time to upgrade your access control. At the very least, sanitize your keypad daily. Just be careful not to damage the equipment.

Office/lobby: Require anyone inside the office to wear a mask. Keep a supply of inexpensive options on hand to give to customers who don’t have one. Install plexiglass dividers between staff and customers, just like at the local grocery store or bank. Place tape markings or decals on the floor at six-foot intervals to promote social distancing.

High-touch areas: Invest in hand sanitizer and disinfectant wipes. Staff will need them to clean the office and other touchpoints such as door handles, elevator buttons, moving carts, the restroom, etc. Also, make these available to customers throughout the facility.

Payments: Consider shifting to a touchless payment system to eliminate the need to handle cash and cards. Take payments online or over the phone. Near-field communication (NFC) technology allows customers to pay by “tapping” their card near the equipment. It also allows those with NFC-enabled devices, like smartphones, to pay using digital wallets like Apple and Google Pay.